{"id":103,"date":"2021-06-27T04:10:24","date_gmt":"2021-06-27T04:10:24","guid":{"rendered":"https:\/\/runsmartmps.gwspromoweb.com.au\/site\/?page_id=103"},"modified":"2022-01-29T23:30:32","modified_gmt":"2022-01-29T23:30:32","slug":"faqs","status":"publish","type":"page","link":"https:\/\/runsmart.com.au\/site\/information\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"

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Frequently Asked Questions (FAQs)<\/strong><\/h1>\n
Important note
\u2022<\/span>\u2022<\/span>\u2022<\/span>
<\/strong><\/h5>\n

There are currently delays on shipping providers due to demand on networks. Please allow up to a week of extra time for deliveries.<\/p>\n

Need help?
\u2022<\/span>\u2022<\/span>\u2022<\/span>
<\/strong><\/h5>\n

If you have any questions not covered on this site, please get in touch<\/a>.<\/p>\n

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Customisation<\/strong><\/h3>\n

How much customisation can we do to products?<\/strong><\/p>\n

Runsmart provides you complete flexibility to customise off the shelf products, or creating something just for you from scratch.<\/p>\n

Can we add our branding to products?<\/strong><\/p>\n

Yes. Runsmart has various techniques to either print, press or embroider branding onto products.<\/p>\n

Does it cost much to brand products?<\/strong><\/p>\n

We provide competitive pricing, especially on large corporate orders. Get in touch<\/a> with our team to discuss your requirements.<\/p>\n

Do you offer emboridery?<\/strong><\/p>\n

Yes. Runsmart has more than 50 in-house embroidery heads.\u00a0<\/p>\n

Is there a minimum quantity for orders?<\/strong><\/p>\n

Most products don’t have minimum quantities, however the more you purchase, the cheaper they might be. Some custom products may have minimum order quantities (MOQ).<\/p>\n

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Ordering & Shipping<\/strong><\/h3>\n

How do I place an order?<\/strong><\/p>\n

If you’re ready to get a quote, please contact us<\/a>.<\/p>\n

How long does an order take?<\/strong><\/p>\n

If we have stock available and depending on the customisation requirements, we can sometimes turn orders around in as little as a week.<\/p>\n

Do you do same day dispatch?<\/strong><\/p>\n

Products that are in stock and don’t require any branding can potentially be dispatched same day. If you build a company wardrobe with Runsmart, we can store unused products for you to enable fast dispatch as you need them.<\/p>\n

What do you need for an order?<\/strong><\/p>\n

You should provide us:<\/p>\n